We’re always looking for quality individuals to join the Opus Creative family.
Opus Creative is looking for a Program Manager to join our team. The ideal candidate will be able to manage multiple projects while possessing strategic thinking expertise, strong verbal and written communication skills, significant organizational skills, and the ability to maintain a strong relationship with clients.
Responsibilities of the Program Manager include owning and leading multiple projects on concurrent timelines. She or he will manage day-to-day communication between the client and internal team. This role reports to the Account Director.
Support all client services’ efforts in maintaining and growing healthy client relationships
Strive to understand client’s business and objectives
Respond to client’s requests quickly and consistently
Communicate implications of changes to project timeline or scope
Manage client’s needs/expectations through entirety of the project(s)
Identify and implement ways to grow client’s account
Identify opportunities to share information and/or knowledge to support Account team
Be available to provide support to teammates who may be new or have questions
This Position Requires:
3-5 years of relevant project management and/or account management experience within a design/marketing agency
Strong problem solver; must be able to think strategically in relation to client’s requests
Excellent verbal and written communication skills
Able to facilitate conversations between multiple departments, lead client meetings, and resolve conflicts
Proven track record of successfully managing projects of varying size and timeline
Meticulous planning, attention to detail, and strong organizational skills
Quick thinker who can tap into their experience on the fly